THE INFLUENCE OF EMPLOYEE PERFORMANCE AND WORK DISCIPLINE ON THE LEVEL OF COMMUNITY SATISFACTION
Keywords:
Employee Performance, Performance Discipline, Community SatisfactionAbstract
This research aims to analyze employee performance and performance discipline simultaneously and partially on community satisfaction so that can increase community satisfaction. Method Which used on this research is descriptive quantitative And verification. The data used was tested using validity, reliability and classical assumption tests. Technique analysis use scale likert For analysis regression double, analysis coefficient determination, hypothesis testing, namely the t test and F test. The results of the study show that Employee Performance and Performance Discipline have a positive influence of 53% And own connection Which significant. Results hypothesis state that employee performance And performance discipline have influence positive as well as significant in a way simultaneous nor Partial to community satisfaction. Study This show that all the hypotheses constructed can be significantly accepted. Effort increase quality community satisfaction can in achieved through planning strategy in improve quality community satisfaction which is built with ability employee performance and performance discipline Which optimal
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