ETHICAL DECISIONS AND EMPLOYEES’ EFFECTIVENESS OF HOTELS IN LAGOS STATE
Keywords:
Ethical Decision, Employees’ Effectiveness, Hotel industryAbstract
Hotel industry in Lagos State is facing a variety of challenges that are ethically based. These unethical practices has undermining effects on employees’ effectiveness. Studies that examine the link between dimensions of ethical decisions on employees’ effectiveness in the hotel industry in Nigeria, particularly in Lagos State, have not been reported. The above theoretical gaps are the justification for this study. Thus the study examined the impact of dimensions of ethical decision on employees’ effectiveness in the hotel industry in Lagos state. Deontological capital theory and a quantitative research design were used. The research population comprised the 792 registered hotels in Lagos State out of which 63of the hotels selected through systematic random sampling. Taro Yamane formula was used to determine the sample size of 330 staffs out of 1,624 staffs in selected hotels in Lagos State. Structured questionnaires were used to collect the data, and analysed using Multiple Regression. The tested hypothetical relationship between dimensions of ethical decision and employees' effectiveness shows that both all the four dimensions of ethical decisions has positive and significant relationship with employees’ effectiveness. It is concluded that the practices of ethical communication; organisational justice; ethical leadership; and ethical training are therapies for employee effectiveness in the hotel industry.
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