SYSTEMATIC LITERATURE REVIEW: QUALITY ASSURANCE MODEL IN ORGANIZING E-LEARNING-BASED TRAINING

Abstract

This study is a Systematic Literature Review by applying the Prisma 2009 flow diagram review flow as an identification-screening-eligibility-included/excluded control for the journals and papers being reviewed. The activity begins by predetermining several keyword phrases for the title or content search from the discussion of a research in the form of theses, dissertations, journal studies, and scientific reviews from search engines electronic databases: Google Schoolar, [Research], and Proquest. Obtained many titles for analysis. The author uses the Mendeley Reference Manager for Desktop as a literature collection application to facilitate journal searches in the analysis and synthesis process. The product of this study is an Quality Assurance (QA) System instrument document in the form of a self-assessment instrument for training activities organized by training based e-learning . The author succeeded in developing the study by proposing a QA development model, namely the Development of Internal QA Training through the Adaptation of the Quality Function Deployment (QFD) Model. Furthermore, the author calls this adaptation of QFD development as Quality Assurance Corner (QACorner), which is an adaptation of the term "house of quality" which was developed for quality assurance of the QFD model in higher education. This QA Corner is a quality corner for every training institution that organizes e-learning-based training. The training manager can take advantage of the examples and illustrations of the instruments presented by the authors in this study without closing the possibility to develop and modify them according to the needs of e-learning-based training