BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION STU- DENTS’ PERFORMANCE IN THEIR ON THE JOB TRAINING FOR ACADEMIC YEAR 2019 2020
Abstract
The purpose of this study was to identify the on the job training performance of the Bachelor of Science in Business Administration students batch 2019 2020. The results revealed that the age of the students ranges from 21 to 30 years old, mostly female, almost equal in numbers in terms of specialization. The stu- dents conducted their on the job training in the government offices, business firms, financial institutions such as banks, insurance and lending companies. The students academic perf ormance from 1 st year to 3 rd year were also gathered and computed with a general weighted average of 2.0. The on the job training per- formance of the BSBA students were rated by their OJT supervisor coming from the establishment where they conducted their training. The performance rating was divided into four indicators with equal weighted percentage of 25%, namely: attitude, communication, productivity and compe- tence. Numerical ratings ranges from 80% to 100% with an equivalent adjec- tival ratin gs from fairly satisfactory to outstanding. Findings of the study shows that the students were rated very satisfactory in attitude and communication skills, and only satisfactory in productivity and competence skills. Almost all of the BSBA students encoun tered problems during the conduct of their trainings. These are the following: unclear instruction from the OJT supervisors, those who were assigned to entertained customers encountered problems in handling unfriendly and sarcastic clients, some encountere d technical problems, others don’t know how to operate photocopying machine, how to encode data in the computer, and a few of the students do not know the right manner how to an- swer phone calls. Students selected profile such specialization and GWA were c orrelated to their OJT performance. Likewise, the OJT performance ratings between financial management majors and marketing majors were compared and the findings revealed that the difference in their OJT performance were significan
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De Chav ez, Kenneth Jay
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